


The new installed Horizon environment has the following products and versions installed:Īfter some troubleshooting, I disabled the “Sophos Antivirus for vShield” appliance per ESXi server. The View Agent reports that this desktop is currently logging off a previous session. The following warning is displayed in the Horizon View Client when trying to connect:

(A refresh action can be configured per pool). During the logoff and refresh window the desktop is in “maintenance mode” and the user is unable log in. When a user is logging off from a Horizon VDI session the desktop refreshed in a floating pool. When building a new Horizon Environment, the logoff and refresh maintenance window takes a couple of minutes.
